Tasks/Children, elders & the disabled
Helping elders put their ID and allowance papers in order
A help day beside the union council: checking elders’ national ID cards for mistakes in name or age, putting their papers in one folder, and showing where and how to apply for a correction or an allowance.
- 0/4 people
- About 6 hours
- 10
- points

About this task
With the ward member, a list of elders who need help, then a help day beside the union digital centre or council. Checking the name, parents’ names and date of birth on the ID card against other papers; putting every paper in one folder; and writing for each, on one page, where to go: for an ID correction, the Election Commission’s online service or the upazila election office; for an allowance, the online application or the upazila social services office.
Why it matters
One mistake in the name or age on an ID card holds up allowances, banking and treatment, and sends elders back to the office again and again. Many do not know which office does what, so they pay middlemen. With papers in order and the right office named, the job is done in one go.
What changes after
Papers of at least twenty-five elders in one folder each; each holds one page on where to go; where a mistake was found, they know where to have it corrected.
Who can join
Anyone patient who understands online services; better with someone from the elder’s family present.
Step by step
0 of 3 steps doneHow to do it, in order.About 6.5 hours across all steps
- 1
The list and the place
With the ward member, a list of who needs help; a day with the permission of the union digital centre or council.
120 min
Not startedIn hand:Nobody yet - 2
Check and sort the papers
Do the name, parents’ names and date of birth on the ID match the other papers; everything in one plastic folder, originals stay with the elder.
180 minপ্লাস্টিক ফোল্ডার
Not startedIn hand:Nobody yet - 3
Write down where to go
ID correction: the Election Commission’s online service or the upazila election office. Allowance: the online application or the upazila social services office. One page for each person.
90 min
Not startedIn hand:Nobody yet
What you need
- Plastic folders · ৪০টি
- Printed instruction sheets · ৫০টি
When it counts as done
- At least twenty-five elders helped, listed by kind of help (not by name)
- A photo of the help table
Proof required
- Photo
- Document
Safety
Never keep anyone’s original papers. Never learn a password, PIN or OTP. Take no money; never promise anyone an allowance.
The full guide
What it takes, and how to do it
Never done this before? No matter. The cost, the timeline, who does what, whom to speak to, the day hour by hour, the risks and ready words to send are all here.
- About
- ৳1,000–2,500
- People
- 4
- Time in all
- 6 hours
- Age
- 18 or older
Best timeAll year; on market day or when the union council is open, in the morning, when it is easiest for elders to come.
PermissionThe union council’s or union digital centre’s permission; the ward member informed.
What it costs
Prices differ by district and season; this is a 2026 estimate. Keep receipts and put them in the proof.
| What | How much | Price |
|---|---|---|
| Plastic folders40Where: Stationery shop | 40 | ৳15–30 |
| Printing (leaflets, checklists or instruction sheets)50 instruction sheetsWhere: Photocopy and print shop | 50 instruction sheets | ৳2–5 |
| Drinking water and a light snack4 peopleWhere: Neighbourhood grocery | 4 people | ৳60–100 |
| Total (about) | ৳1,000–2,500 | |
Getting ready, step by step
10 days before
- The list with the ward member; the union council’s permission.
- Read the Election Commission and Social Services websites and write a one-page guide.
3 days before
- Tell the elders: bring all papers; originals stay with them.
Help day
- Check papers, sort them into folders, write down where to go.
The month after
- Phone those with mistakes found to ask whether the correction is done.
Who does what
Lead1
Liaises with the union and ward member, writes the guide.
Paper-checking table2
Patiently check papers, folders, the one-page guide.
Welcome and seating1
Seat the elders, give water, keep the order.
Whom to speak to first
The union council and union digital centre
- Why
- Space, power, internet; online applications are often made here.
- How
- Meet the chairman or the centre’s entrepreneur with a one-page plan.
The upazila social services office
- Why
- Allowance checks and information are here.
- How
- Phone or visit first to learn whether applications are open and which papers are needed.
The upazila election office
- Why
- ID corrections are handled here.
- How
- Learn the correction process and the list of papers, and put them in the guide.
The day, hour by hour
- 09:00Tables, seating and water.
- 09:30Check papers one by one, in order.
- 11:30Break; check who is still waiting.
- 12:00The rest; each leaves with a folder and one page.
- 13:30Close the list (counts by kind of help), done.
How to take the proof
- A photo of the help table, without elders’ faces or with consent.
- A list of counts by kind of help (no names or ID numbers).
- Never a photo of anyone’s papers.
Common first-time mistakes
- Applying on your own phone for an elder and keeping the password.
- Writing the guide from old information; check with the office first.
What can go wrong, and what to do
Someone thinks the team will get them an allowance
Say plainly at the start: selection is by a government committee; we only sort papers.
A middleman or someone asking for money
Keep a sign on the table: no money is needed here. Anyone asked for money can report it on 333.
Papers going missing
Originals stay in the elder’s hands; the team keeps nothing.
Ready words to send
Copy, fill the [brackets], send.
Mosque mike / WhatsApp announcement
A help day for elders’ papers! Where: [union council / digital centre] When: [date], 9 am to 1:30 pm What: checking national ID cards for mistakes, papers in one folder, and writing down where to go for a correction or an allowance. Bring all your papers. No money is needed. To join: send a join request on this task’s page on Desher Kaj, or tell [lead’s name] in this group.
Letter to the union council asking permission
Date: [date] To The Chairman [union name] Union Council Subject: Permission for a help day for elders’ papers. Sir/Madam, On [date], at a table beside the council, we wish to check elders’ national ID cards and other papers, put them in order, and show where to apply for a correction or an allowance. We will keep nobody’s original papers and make no promises. No money will be collected from anyone for this work; what is needed comes as gifts in kind or at the team’s own cost. We would be grateful for your permission. Yours faithfully [Name], team lead [team name], a volunteer team on the Desher Kaj platform Phone: [number]
After it is done
- After a month, check on those with mistakes; go with them to the office if needed.
- Leave the instruction sheets at the union council for later use.
Questions people ask
Do we decide who gets an allowance?
No. A government committee checks and selects; this team only puts papers in order and shows the way. Promise nothing to anyone.
Does applying cost money?
Check fees on the office’s website or by calling 333; nobody on the team takes any money.
Can I join if I cannot stay the whole time?
Yes. Say in your request which step or which hours you can do. The lead will give that step to you.